Premier Inn, January 2010

UK's largest budget chain


The British brewing industry has, in general, been a pretty miserable business management failure. However, two of the largest of the big brewers have been very successful in moving their business away from beers and pubs into hospitality. The famous Manet painting 'A Bar at the Folies-Bergère', depicting the Bass triangle on bottles of Bass Pale Ale, perhaps hints that Bass was the first to make the transition, culminating with its purchase of Holiday Inn and growing successfully into the world's largest hotel operator, InterContinental Hotels Group

Whitbread was a famous brewing name and for many years grew by acquiring (and pledging to keep) many idiosyncratic UK brewers such as the Boddington's brewery in Manchester. However at some point the management realised that this romantic real ale traditionalist view of the industry was not going to work profitably in the face of the continuous decline in beer drinking in the UK. Eventually the group followed Bass in moving its mainstream business out of brewing and into the broader realm of Hospitality. Now Whitbread has a spread of half a dozen brands, including the UK's largest budget chain, Premier Inn, with a continuous programme of expansion in the UK, Ireland, and now Dubai and India.
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Premier Inn, Woking
Bedroom
Bedroom design is conservative. The formula is probably rolled out without a designer being involved, just by an in-house team. Click to see the more modern iteration.

Reception desk Reception seating
"UK's largest budget chain, Premier Inn, with a continuous programme of expansion in the UK, Ireland, and now Dubai and India."
Reception desk is simple, neat and effective. The fun for designers would have been in the prototype stage in these kind of branded hotels. Click to see bedroom block exterior. It is all neat effective design.
Another part of the small reception area - click to see reception exterior. Signage is kept simple but effective. Staff make the difference, being friendly and enthusiastic.

Desk in the bedroom
Bedroom desk is a good size. Click to see detail of the new style bedside arrangement.

The expansion of the group is underpinned by the maintenance of profitability in the budget sector during the 2009 recession with underlying profits falling only around three per cent. Whilst there has been a great deal of publicity for the fight between Travelodge and Premier for the title of Britain's leading budget chain, it perhaps a little unfair to see Travelodge as the primary competitor for the Whitbread chain. More appropriately it might be better to consider Premier Inn as a competitor for Campanile or even possibly Holiday Inn, as unlike Travelodge and other budget operators such as Ibis orEtap, Premier offers a full food service using its associated restaurant operations such as Beefeater or one of the other of its six brands in the food sector.

Premier Inn Woking is built at the side of Woking canal in a quiet location. Woking in Surrey is a surprising town growing from a market garden centre to today's hi-tech home to McLaren and Directory company Wandsworth. The growth of the town was spurred first by the canal then by the railways and today it has a thriving local business community as well as strong commuter links into London. The architecture of the hotel is deliberately evocative of canal side warehousing with a little of farm buildings influence, all built around a previously existing canal side pub restaurant.
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